Curtis Tremblay
Curtis Tremblay

Résumé

Software Developer                                             

Method:CRM, Toronto, ON

                                                  2017-2018

* Implemented business logic to improve synchronization with accounting software.

* Utilized customer feedback to improve user experience and error handling

* Coordinated with multiple teams to provide immediate solutions to customer issues.


Customer Success Manager  

 

Method:CRM, Toronto, ON
 

2016-2017

* Managed customer accounts and handled billing discrepancies.

* Demoed software and recommended specific custom features to improve workflow.

* Performed initial troubleshooting of customer issues and identified platform issues.


Technical Sales Specialist

 

Method:CRM, Toronto, ON
 

2015-2016

* Worked directly with clients to create customized software projects.

* Implemented personalized features to handle varied workflows.

* Operated within strict timelines to deliver high quality business solutions.


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